Terms of Service

1. Acceptance of Terms

By accessing and using the Glorzaklef website (glorzaklef.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms apply to all users of the website, including but not limited to:

• Browsers and visitors
• Customers who make purchases
• Newsletter subscribers
• Account holders
• Any other users or contributors of content

2. Company Information

Glorzaklef is a Canadian business specializing in premium children's clothing, operated by:

3. Products and Services

Product Descriptions

We strive to provide accurate descriptions, colors, and images of our products. However:

• Colors may vary due to monitor settings
• Sizes may have minor variations due to manufacturing processes
• Product availability is subject to change without notice
• We reserve the right to discontinue products at any time

Pricing

All prices are listed in Canadian Dollars (CAD) and include applicable taxes unless otherwise stated. We reserve the right to:

• Change prices at any time without prior notice
• Correct pricing errors on our website
• Cancel orders placed with incorrect pricing
• Offer promotions and discounts at our discretion

Product Availability

Product availability is updated regularly but not guaranteed. If an item becomes unavailable after your order, we will:

• Notify you as soon as possible
• Offer a suitable alternative if available
• Process a full refund if no alternative is acceptable

4. Orders and Payment

Order Process

When you place an order with us:

• You make an offer to purchase products at the stated price
• We reserve the right to accept or decline your order
• Order confirmation constitutes our acceptance
• A contract is formed upon order confirmation

Payment Terms

Payment is required at the time of order placement. We accept:

• Major credit cards (Visa, MasterCard, American Express)
• PayPal and other approved payment methods
• Gift cards and store credit where applicable

By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• All payment information is accurate and current
• You will pay all charges incurred

Order Modifications and Cancellations

Order changes or cancellations may be possible if:

• The order has not yet been processed for shipment
• You contact us within 2 hours of placing the order
• The requested changes are technically feasible

5. Shipping and Delivery

Shipping Areas

We currently ship to:

• All provinces and territories in Canada
• International shipping may be available upon request

Shipping Costs and Times

Shipping costs and delivery times vary based on:

• Destination address
• Package size and weight
• Selected shipping method
• Current carrier capacity and conditions

Delivery Terms

Upon shipment:

• Risk of loss transfers to you
• Delivery times are estimates, not guarantees
• You are responsible for providing accurate delivery information
• Additional charges may apply for remote locations

6. Returns and Exchanges

Return Policy

We offer a 30-day return policy for most items, subject to the following conditions:

• Items must be in original condition with tags attached
• Return must be initiated within 30 days of delivery
• Original receipt or proof of purchase required
• Customer responsible for return shipping costs unless item is defective

Non-Returnable Items

The following items cannot be returned for health and safety reasons:

• Underwear and intimate apparel
• Swimwear
• Items marked as final sale
• Personalized or customized items
• Items damaged by normal wear

Refund Process

Once we receive and inspect your return:

• Refunds will be processed to the original payment method
• Processing time is typically 5-10 business days
• Original shipping costs are non-refundable
• Store credit may be offered for damaged packaging

7. User Accounts

Account Creation

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account

Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• Notifying us immediately of any unauthorized account access
• All activities that occur under your account
• Ensuring your contact information remains current

Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Service
• Engage in fraudulent or harmful activities
• Remain inactive for extended periods
• Are associated with disputed transactions

8. Website Use and Prohibited Activities

Acceptable Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security

Prohibited Activities

The following activities are strictly prohibited:

• Fraudulent transactions or payment disputes
• Reselling products for commercial purposes without authorization
• Scraping or automated data collection
• Reverse engineering or decompiling website code
• Creating false accounts or impersonating others

9. Intellectual Property

Our Content

All content on our website, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and specifications
• Website design and layout
• Software and functionality

is the property of Glorzaklef and is protected by Canadian and international copyright laws.

Trademarks

The Glorzaklef name, logo, and related marks are trademarks of Glorzaklef Inc. You may not use our trademarks without our prior written permission.

User-Generated Content

By submitting content to our website (reviews, comments, images), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display such content for business purposes.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

By using our website, you consent to:

• Collection of information as described in our Privacy Policy
• Use of cookies and tracking technologies
• Processing of data for order fulfillment and customer service
• Communication regarding your orders and our services

11. Disclaimers and Warranties

Product Warranties

We warrant that our products are:

• Free from defects in materials and workmanship at time of delivery
• Suitable for their intended purpose when used as directed
• In compliance with applicable Canadian safety standards

Website Disclaimer

Our website is provided "as is" without warranties of any kind. We do not warrant that:

• The website will be available at all times
• Information on the website is completely accurate
• The website is free from viruses or harmful code
• Third-party links or services will function properly

12. Limitation of Liability

To the maximum extent permitted by law, Glorzaklef shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for the relevant product or service
• Delays or failures due to circumstances beyond our reasonable control

This limitation applies regardless of the legal theory under which damages are claimed.

13. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or public health emergencies
• Government actions, laws, or regulations
• Labor disputes, strikes, or transportation delays
• Supplier failures or material shortages
• Internet outages or technical failures

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: